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Privacy Policy

This Privacy Policy discloses how we collect, store, and process customers’ personal information or data (“Personal Information”) via our website. We are committed to protecting the privacy of our customers’ personal information and will make every effort and use appropriate measures to protect the information that customers provide us.

However, we cannot guarantee that all unauthorized access will be prevented. In the event of unauthorized access beyond our control, the company will not be liable for any claim, dispute, or damage arising from or related to that unauthorized access.

To better understand the policy in the collection, storage, and use of personal information of users on our website, please read the privacy policy below:

I. Purpose and scope of personal information collection

In order to access and use some services on the website, you may be required to register with your personal information (Email, Full Name, Contact Number, etc.). All information declared must be accurate and legal. Our website does not bear any responsibility for the legality of the information provided. We may also collect information about the number of visits, including the number of pages you view, the number of links you click, and other information about how you connected to our website. We also collect information from your Web browser (Browser) every time you visit the website, such as your IP address, browser type, language used, time and addresses accessed by the browser.

II. Scope of information use

The information gathered through the website https://www.flyer.us/ will assist us in the following ways:

  • Assist customers when purchasing products
  • Respond to customer inquiries
  • Conduct customer surveys
  • Conduct promotional activities for FLYER products and services.

Customers who require assistance or have questions should contact us via the website https://www.flyer.us/. You may be required to register with your personal information (Email, Full Name, Contact Number, etc.). All declared information must be correct and legal. FLYER is not responsible for any legal liability of the declared information.

We may use this information to contact you directly in the following circumstances: sending product updates, orders, thank you letters, technical and warranty information, etc.

We are committed to using the customer’s personal information only for the stated purposes and scope. In the event of any scope of use arising outside of the purpose and notice, we will notify the customer and will only use it with the customer’s consent.

III. Information storage time

We will store the personal information provided by the customer on our internal systems while providing the service to the customer, until the purpose of collection is met, or until the customer requests to cancel the information provided.

IV. Persons or organizations can access to information

By providing us with personal information, customers agree that, in the event of an emergency, the following agencies/organizations/individuals may access and collect their information:

  • Board of Directors
  • Competent state agency
  • Complainants that can prove the customer’s violation (if any)

Address of the unit that collects and manages personal information:

TAX ID: 0109322012 issued on 26/08/2020
Email: [email protected]

V. Methods for customers to access and correct their personal data

Customers have the right to self-check, update, correct, or delete any of their information by logging into their account and accessing the admin page, or by contacting FLYER’s support team. Any modification, addition, or deletion of any personal information must, however, fully and strictly comply with the regulations on account registration information on the website.

VI. Protecting customers’ personal information

We are committed to keeping your personal information as secure as possible. To protect your information from unauthorized retrieval, use, or disclosure, we will employ a variety of information security technologies. We recommend that you keep your password information private and do not share it with anyone. If you use a computer that is shared by several people, you should log out or close all website windows.

VII. Receiving and resolving personal information complaints

Customers have the right to file a complaint about the disclosure of personal information to a third party with FLYER’s management board via email: [email protected]

It is the responsibility of the Company to take technical and professional measures to verify the reflected contents.

Complaints about personal information are processed within 7 days.

VIII. Contact information

We always welcome your comments, contact, and feedback about this “Privacy Policy”.

If you have any questions, please contact us at email: [email protected]